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How to Contact Vividata Technical Support

With regard to matters such as:

product features or functionality
evaluation requests
maintenance, maintenance renewals
key change requests
installation or licensing issues
operating systems and hardware supported
or any other questions, please send us an email. A Vividata support representative will respond as soon as possible.

Please be sure to include with your request your full contact information, including the name of your organization if applicable and as much information as you think will be helpful to us in understanding and responding to you. Such details often include

the operating system in use
product you are asking about-- OCR Shop XTR, OCR Shop XTR Lite, vividX, or any of our legacy products
any system or software status or error messages, log entries, etc.

Mail to: supporthuman@vividata.com

Contact Sales to ask general product or purchasing questions.